VAT-ready tickets in Arabic and English: a restaurant POS system for the UAE

Restaurant POS Studio runs table service for independent restaurants in Dubai, Abu Dhabi and Sharjah. Menu prices include 5% VAT, tax invoices carry your TRN, cards and Apple Pay run through your acquiring bank, and your team can work in Arabic, English, Urdu, Hindi or Tagalog.

United Arab Emirates

Currency
AED (AED 1,234.56)
Prices
Menu prices include 5% VAT. The tax invoice shows the VAT amount and your TRN.
Full Service
AED 229 / location / month · Prices include 5% VAT.
Dates
DD/MM/YYYY, 12-hour clock common
Weekend
Saturday and Sunday since 2022; Friday is a half working day for government
We talk on
WhatsApp first, then phone and email

How UAE guests pay — and what the POS works with

  • Cards through your acquiring bank
  • Apple Pay through your acquirer
  • Cash

Languages your team may need

ArabicEnglishUrduHindiTagalog

How does the POS handle UAE VAT?

Menu prices are entered including 5% VAT, which is how UAE guests expect to see them. The POS works out the VAT inside each price and prints it on the tax invoice with your TRN. The tax report shows VAT collected by day and location, ready for your return.

If your business is VAT registered, your tax invoices need your Tax Registration Number and the VAT amount. You add the TRN once to the receipt layout for each location, and every invoice carries it from then on.

Inline tax means the guest pays the menu price and nothing is added at the end. If your venue also adds a service charge or another fee, set it as its own line so it is clear on the bill and in reports. Your tax agent or accountant should confirm how each line is treated.

  • Prices entered VAT-inclusive
  • TRN printed on every tax invoice
  • VAT report by day and location
  • Service charge as a separate line

Can my team use the POS in Arabic?

Yes. Arabic is set up with right-to-left screens, and each user picks their own language. A UAE kitchen often mixes Arabic, English, Urdu, Hindi and Tagalog speakers, so the cashier, the server and the cook can each read the same order in the language they know best.

Receipts and tax invoices can carry Arabic and English labels, with your logo, header and footer set per location. Product names can hold both an Arabic and an English name so the guest and the kitchen read the same dish.

We set up English, Arabic and Urdu screens, and custom translations can be edited for other languages your staff use. Our menu build team can enter a bilingual menu for you when you switch.

  • Right-to-left Arabic interface
  • Bilingual receipts and invoices
  • Language chosen per user
  • Editable custom translations

How do card and Apple Pay payments work in the UAE?

Cards and Apple Pay run through your acquiring bank's terminal. Restaurant POS Studio records the payment on the check, but we do not process cards. You keep the agreement you have with your bank, and card data stays with your acquirer when you use an integrated terminal.

Most UAE guests pay by card or phone, though cash is still common in smaller restaurants and cafeterias. The POS lets one bill be paid with several methods, so a table can split between card, Apple Pay and cash without a second check.

The register report at close shows cash, card and wallet totals separately. That makes it easier to match the day's takings against your bank settlement.

  • Works with your acquiring bank
  • Card, Apple Pay and cash on one bill
  • Split by seat, item, amount or evenly
  • Register report by payment method

Does it handle delivery orders and Ramadan hours?

Yes. Delivery orders can be entered as their own order type so they reach the kitchen screen and appear separately in reports. For Ramadan, you change opening hours, prepare iftar set menus as products, and take bookings for the rush at sunset with table and time on the calendar.

Delivery apps are a large part of restaurant sales in the UAE. You can track those orders in the POS as a separate order type so the kitchen sees them in the same queue and your reports show how much of the day came from delivery.

During Ramadan many restaurants serve almost every table at once at iftar. Set menus fired in courses and bookings by time slot help the kitchen pace that moment instead of being buried by it.

  • Separate order type for delivery
  • Iftar set menus with courses
  • Bookings calendar by table and time
  • Your own online store from your menu

The kitchens we set up most here

  • Arabic and LebaneseNeeds mezze sold by portion, grills with forced doneness and side modifiers, and Arabic names on the ticket and the invoice.
  • Indian and PakistaniNeeds spice-level modifiers, half and full portions, bread orders fired separately to the tandoor station, and Urdu or Hindi labels.
  • FilipinoNeeds combo meals with rice choices, family-size variations, and Tagalog or English screens for the team.
  • Shawarma and cafeteriaNeeds fast counter ordering, sandwich modifiers, and high-volume delivery tracking on a small menu.
  • Cafés and specialty coffeeNeeds size and milk variations, priced add-ons, reward points for regulars, and quick card and Apple Pay checkout.
  • International bistroNeeds coursing with fire and hold, table bookings, service charge as its own line, and bilingual receipts.

Prices in AED

Prices include 5% VAT. Set in AED for this market, not converted.

Full Service

Everything a sit-down restaurant runs on a Friday night.

AED 229per location / month

Prices include 5% VAT.

  • Unlimited registers and kitchen screens
  • Floor plan, coursing and fire/hold
  • Tips and tip pooling
  • Split checks by seat, item or amount
  • Bookings and reservations
  • Reward points and gift cards
  • Staff PINs and service-staff reports
  • Auto-generated online store + QR menu

Managed Website

A custom restaurant website we design, host and keep updated, synced to your menu.

AED 229per month

Prices include 5% VAT. · AED 549 one-time setup

  • Custom design for your restaurant
  • Menu synced from your POS
  • Online ordering button to your store
  • Google-ready pages and schema
  • Hosting, SSL and monthly edits

Most kitchens pick this

Service Bundle

Full Service POS + managed website + GoHighLevel restaurant snapshot, one price.

AED 599per location / month

Prices include 5% VAT. · Setup fee waived

  • Full Service POS
  • Managed custom website
  • GoHighLevel CRM sub-account with our restaurant snapshot
  • Review requests, missed-call text-back, reservation reminders
  • Website setup fee waived

Questions from UAE owners

Onboarding desk · usually replies within a business day

Can the POS print a proper UAE tax invoice?
POS Studio

Yes. The invoice layout can show your business name, TRN, the date, the VAT amount and the total including VAT. You set it once per location. Ask your tax agent to review the layout before your first VAT period on the new system.

Do I enter prices with or without VAT?
POS Studio

With VAT. In the UAE the menu price is the price the guest pays, so you enter AED prices including 5% VAT. The POS calculates the VAT portion inside each price for the invoice and the tax report.

Can I talk to you on WhatsApp?
POS Studio

Yes. WhatsApp is our first channel for UAE restaurants, followed by phone and email. You can send a photo of your menu there and we will tell you how long the import will take. Demos can also be booked outside your service hours.

Will it work for a restaurant with no alcohol licence?
POS Studio

Yes. There is nothing in the POS that assumes alcohol. You only add the products you sell. Many UAE restaurants run with juices, mocktails, tea and coffee as their drinks menu, and those work like any other product.

Can I show the same menu in Arabic and English on the QR menu?
POS Studio

Yes. Product names and descriptions can carry translations, and the QR contactless menu and online store come from the same products. When you change a price at the POS, the online menu changes too.

Does it work on the Saturday–Sunday weekend?
POS Studio

Yes. Reports and the bookings calendar follow your own dates, so the busy Friday evening and weekend services show up the way you run them. You can compare any day or date range in the sales report.

Can staff from different countries each use their own language?
POS Studio

Yes. Language is set per user. A cashier can work in Arabic, a server in English and a cook in Urdu on the same order. Hindi and Tagalog can be added through editable custom translations.

What tablets can I use?
POS Studio

Any iPad, Android tablet or PC with a modern browser. There is nothing to install, and a mobile app is also available. Bring the tablets you have, or buy them locally from any electronics store.

Start in United Arab Emirates today.

The free trial needs no card. Book a demo in your language when you're ready.